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Our Process

ABC Gone has great success in Greater London matching renters with homes they love. We go above and beyond to look after our tenants and build positive relationships with them. In fact, quite a few of them agree!

With hundreds of London’s finest landlords trusting us with their properties, you might just find your perfect home with us. Request a callback or call a member of our team on 020 8553 0645 to discuss what you are looking for.

What You Can Expect

Letting a home from us is relatively straightforward especially if you know what to expect. So, here is a simple step-by-step walk-through of our process. Our friendly team are also on hand to guide you through it.


Finding the Right Property

We are constantly managing new properties so check our availability or contact us on 020 8553 0645 with details of what you are looking for.


Viewing Your Chosen Property

If the current tenants still live at the property you wish to view, we are obliged to give them at least 24 hours notice before showing you around. One of our Property Consultants meets you at the property on the day of the viewing. If you feel you might have difficulties finding the property, we are able take you from our offices to the property if pre-arranged.


Reserving The Property

Once we find you the right property and you meet our criteria, we ask that you pay a Holding Deposit.  Paying the Holding Deposit takes the property off the market and prevents us from showing it to anyone else.


Completing Reference Checks

We perform a background check on you through an independent referencing agency. The cost of the check is included in our agency fee. The entire process can take up to 7 days if your circumstances are relatively straightforward. We also talk you through the types of checks involved before we submit your application.


Signing The Tenancy Agreement

Once we receive a positive reference report, we ask that you review and sign an Assured Shorthold Tenancy Agreement typically for 12 months. Although our Property Consultants can guide you through the details of the agreement, we also ask that you consult a solicitor should you need to.


Payment Of All Outstanding Monies

All monies (month’s rent in advance, security deposit and our agency fees) as confirmed in writing must be paid before you can move into the property.


Check In

On the day of Check In, one of our in-house inventory clerks meets you at the property, walks you through the inventory before asking you to sign it. Any changes to the inventory are agreed directly with the clerk.


After Check In

A key part of our service is the ongoing care of our tenants and the properties we manage. We contact you once you are settled in and provide you with our emergency contact details for when you need us. We stay in touch throughout your tenancy. We also carry out quarterly inspections of the property to identify any possible repair or maintenance issues. You will be given at least 24 hours’ notice before an inspection.


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ABC Gone Limited is registered in England and Wales under Registration No. 07156721