15 Years Helping Landlords: Key Lessons Learned

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Sigita Gailiusaite
Lessons We’ve Learned Along the Way 15 years experience

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Being a landlord isn’t easy. Between unexpected voids, rising costs, and agents charging sky-high percentage fees, many landlords feel like they’re working for their property instead of the other way around.

At ABC Gone Ltd, we’ve spent the last 15 years turning those challenges into success stories. From Romford to Essex and across London, we’ve helped landlords cut voids, save thousands in fees, and protect their investments. Here are the lessons we’ve learned along the way — lessons that could transform how you manage and sell your properties.


Lesson 1: Void Periods Are Preventable, Not Inevitable

One of the most common phrases we hear is:

“It’s just part of being a landlord — you’ll always have empty months.”

But our experience proves otherwise. With the right marketing, thorough tenant vetting, and proactive management, void periods can be minimised, sometimes eliminated altogether.

Case Study:
John, a landlord in Romford, used to lose around £3,000 every time his tenants left. After struggling with three months of vacancy, he came to us. Within two weeks, we placed reliable tenants, and for the next five years, his property never sat empty again.

👉 Key takeaway: With the right estate agents in Romford, void prevention becomes a science, not a gamble.


Lesson 2: Fees Should Be Transparent

Traditional estate agents in London often charge 1.5–2% of the sale value. On a £300,000 property, that’s around £4,500 in fees — money straight out of a landlord’s pocket.

That’s why we introduced our £1,500 fixed-fee sales service. No hidden costs. No percentages. Just straightforward value.

Case Study:
One client saved £3,000 in fees on their £300,000 property sale, all while receiving the same professional support — from valuation to completion.

👉 Key takeaway: Fixed fee sales agents in London give you predictable, fair costs that protect your profit.


Lesson 3: Small Issues Cause Big Problems

If there’s one thing our property management team has learned, it’s that the little things matter.

3 small issues that create big headaches:

  • Missed inspections
  • Ignored minor repairs
  • Poor communication with tenants

Left unchecked, these problems drive tenants away — and every tenant lost is another void to cover. By building minor maintenance into our service, we keep tenants happy, landlords stress-free, and portfolios consistently profitable.

👉 Key takeaway: Look after your property, and your tenants will look after you.


Lesson 4: Trust Is Earned Over Time

In an industry where many landlords feel let down, trust has always been our most valuable currency. From day one, we made a promise to prioritise:

  • Clear communication
  • Consistent reporting
  • Being available when landlords need us most

Milestone:
With over 25 years of combined landlord experience, we’ve built long-standing partnerships. Many of our first clients from 2010 are still with us today — proof that trust leads to longevity.

👉 Key takeaway: Trust isn’t assumed. It’s earned — and it keeps your portfolio thriving.


Looking Ahead: Building on 15 Years of Success

This year, to celebrate our anniversary, we launched the Void Periods Book — a free guide packed with real case studies and strategies to help landlords avoid costly gaps in rental income. It represents everything we’ve learned so far: practical, proven, landlord-first solutions that deliver results.


Final Word

The past 15 years have shown us one truth: landlords succeed when they have the right partner. With ABC Gone by your side, you can cut voids, save money, and build long-term stability.

👉 If you’re a landlord in Ilford, Romford, Southend on Sea, Harlow, Basildon, Chelmsford, Barking, Colchester, Dagenham, Essex, Harold Wood, Hornchurch, Rainham Essex, Thurrock, Upminster RM14 don’t leave your next year to chance.

Got a question?

Want to discuss something more specific? Contact us, and we will be more than happy to help you.

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