Privacy Policy

At ABC Gone, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal data, as well as your rights regarding that data. By using our services, you agree to the terms of this Privacy Policy.

1. Types of Data Collected

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Identity Verification Information: Proof of ID, tenancy details, or employment information.

  • Financial Information: Bank account details and credit history for tenancy applications.

  • Usage Data: Information on how you use our website and services.

  • Cookies and Online Tracking: See the “Cookies” section below for details


 

2. Purpose of Data Collection

We use your data to:

  • Facilitate tenancy agreements.

  • Manage property maintenance and communications.

  • Comply with legal and regulatory obligations.

  • Improve our services and website functionality.

  • Deliver targeted marketing and promotions (with your consent where required).


 

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual Obligation: To perform tenancy agreements and related services.

  • Legitimate Interests: To manage and improve our services, ensuring they meet your needs while balancing your rights.

  • Legal Obligation: To comply with legal and regulatory requirements.

  • Consent: For marketing and optional communications, where consent is explicitly provided.


 

4. Data Sharing

We may share your data with:

  • Third-party contractors and service providers: Maintenance professionals, credit reference agencies, and legal advisors.

  • Regulatory and legal bodies: As required by law.

  • Marketing partners: For promotional purposes, with your consent.

When sharing data, we ensure it is protected under strict contractual agreements.


 

5. Data Retention Period

We retain personal data only as long as necessary for the purposes for which it was collected. Retention periods include:

  • Tenancy records: Retained for seven years after tenancy termination to comply with legal and regulatory requirements.

  • Financial data: Retained as per applicable tax laws.

You have the right to request the erasure of your data once it is no longer required, subject to legal exceptions.


 

6. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including:

  • Encryption and secure storage.

  • Restricted access to authorized personnel only.

  • Regular security audits and updates.

Your data is stored within the UK, and if transferred outside the UK, it will be protected under appropriate safeguards.


 

7. Your Rights

You have the following rights regarding your data:

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Correct inaccuracies in your data.

  • Right to Erasure: Request deletion of your data where applicable.

  • Right to Restriction: Restrict certain data processing activities.

  • Right to Object: Object to data processing, especially for legitimate interests.

  • Right to Data Portability: Request transfer of your data to another service provider.

To exercise your rights, contact us at tech@abcgone.com.


 

8. Cookies Policy

A cookie is a small data file that is stored on your computer or device. We use cookies to:

  • Improve user experience.

  • Track website traffic and usage patterns.

  • Facilitate targeted advertising.

What Cookies Do We Use?
  • Analytics Cookies: Google Analytics cookies to understand website usage.

  • Targeting Cookies: Used for remarketing purposes.

  • Social Media Cookies: For content sharing and interaction.

See the table below for the list of Cookies used by our site:

CookieNamePurposeFurther information
Google Analytics
and Google+
_utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Click here for an overview of privacy at Google
FacebookRenamed
frequently
Facebook use cookies to recognise you when you log in, for security, advertising, localisation and analytics.Click here for an overview of privacy at Facebook
Twitter_twitter_sessTo remember your logged in Twitter session.Click here for an overview of privacy at Twitter
Content
Management
System
wordpress_ [hash]A functional cookie used by our content management system for administrative sessions. 

You can control your cookie preferences through your browser settings or our Cookies Policy


9. Copyright and Content Disclaimer

All content, including text, images, and media, on this website is either created by ABC Gone or sourced from copyright-compliant online resources. While we strive to ensure accuracy and clarity in all content provided, ABC Gone is not liable for any misunderstandings, misinterpretations, or actions taken based on the information presented on this website.

ABC Gone shall not be held responsible for any inaccuracies or omissions in content obtained from third-party sources. Users are encouraged to verify critical information independently.

ABC Gone is committed to compliance with applicable copyright laws and respects the intellectual property rights of others. Should any content be found in violation of copyright, please notify us, and we will take immediate corrective action.


 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on our website with the effective date. Please review it regularly to stay informed.


 

For any questions or concerns about this Privacy Policy, please contact us at:

Request a Call Back

View our privacy policy regarding website enquiries.